Privacy Policy

This Privacy Policy outlines how your personal information is gathered, used, and shared when you visit or make a purchase from www.phyx.com.au(referred to as the “Site”).

Information We Collect

When you visit the Site, we automatically gather specific details about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.
As you navigate the Site, we collect information regarding individual web pages or products you view, the websites or search terms that led you to our Site, and details about your interactions with the Site. We refer to this data, collected automatically, as "Device Information."

We use the following technologies to collect Device Information:
"Cookies" are data files placed on your device or computer, typically including an anonymous unique identifier. For more details about cookies and how to disable them, please visit http:// www.allaboutcookies.org.
"Log files" track actions on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
"Web beacons," "tags," and "pixels" are electronic files employed to record information about your Site browsing behaviour.
Furthermore, when you make a purchase or attempt to do so through the Site, we collect specific information from you, including your name, billing and shipping addresses, payment details (e.g., credit card numbers, PayPal, or Afterpay, Zip), email address, and phone number. We refer to this information as "Order Information."
When we mention "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

How We Use Your Personal Information

The Company utilises the Order Information collected to fulfil any orders placed through the Site. This includes processing your payment information, arranging shipping, and providing invoices and order confirmations.

Additionally, we use this Order Information for the following purposes:

  • To communicate with you.
  • To screen orders for potential risk or fraud.

  • When aligned with your preferences, to provide information or advertising related to the 

    Company's products or services.

The Device Information collected helps us assess potential risks and fraud, specifically by examining your IP address. It also aids in enhancing and optimising the Site, such as generating analytics on how our customers browse and interact with the Site and evaluating the effectiveness of our marketing and advertising campaigns.

Sharing Your Personal Information

The Company uses Google Analytics to gain insights into how our customers use the Site. You can find more information about how Google handles your Personal Information here: https:// www.google.com/intl/en/policies/privacy/.
In compliance with applicable laws and regulations, the Company may share your Personal Information when responding to a subpoena, search warrant, or other lawful requests for information, or when necessary to protect our rights.

Behavioural Advertising

We utilise your Personal Information to provide you with targeted advertisements or marketing communications that we believe match your interests. To understand how targeted advertising functions, please visit the Network Advertising Initiative's (“NAI”) educational page at http:// www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Do Not Track

Please be aware that we do not change our data collection and usage practices in response to Do Not Track signals from your browser.